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Privacy Policy

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Last updated: 24/02/26
 

1. Who We Are

GLOZEN ("we", "our", "us") provides fitness, breathwork and instructor training services in the United Kingdom.
 

For the purposes of the UK General Data Protection Regulation (UK GDPR), GLOZEN is the data controller of your personal data.
 

Contact details:
Email: nathangibbons1@hotmail.co.uk
Business Address: 74 Chisbury Close RG12 0TX

 

2. What Personal Data We Collect

We may collect the following information:
 

When You Book or Attend a Class

  • Name

  • Email address

  • Phone number

  • Emergency contact details

  • Relevant health disclosures (where voluntarily provided)
     

When You Purchase Training or Instructor Licences

  • Name

  • Contact details

  • Billing information

  • Business information (where applicable)
     

Website Use

  • IP address

  • Device and browser information

  • Cookies and analytics data

     

3. How We Use Your Information
 

We use your information to:

  • Process bookings and payments

  • Deliver classes and instructor training

  • Communicate important service updates

  • Ensure safe participation

  • Issue licences and certifications

  • Improve our services and website

  • Send marketing communications (where you have opted in)

We do not sell personal data to third parties.

 

4. Filming & Photography

Classes may occasionally be filmed or photographed for promotional and marketing purposes.
 

Advance notice will always be provided before any filming takes place.
 

Participants will be given the opportunity to opt out or position themselves outside of recorded areas.
 

Images and footage may be used on:

  • Social media

  • The GLOZEN website

  • Promotional materials
     

Where required, separate written consent may be obtained.

 

5. Legal Basis for Processing

Under UK GDPR, we rely on:

  • Contract – to deliver booked services

  • Consent – for marketing communications and certain media use

  • Legitimate interest – to improve and promote our services

  • Legal obligation – where required by law
     

Health information is processed only where voluntarily disclosed and for safety purposes.

 

6. Payments

Payments are processed securely via third-party payment providers.
We do not store full payment card details.

 

7. Instructor Licences & Training Data

If you purchase instructor training or a licence:

  • Your certification records will be retained

  • Your licence status may be publicly verified (e.g., “Certified GLOZEN Instructor”)

  • We may retain training records for compliance and brand protection purposes

     

8. Data Retention

We retain personal data only as long as necessary to:

  • Deliver services

  • Meet legal and accounting obligations

  • Protect our business interests

     

9. Your Rights

Under UK GDPR, you have the right to:

  • Access your data

  • Correct inaccurate data

  • Request deletion

  • Restrict processing

  • Withdraw consent

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact: nathangibbons1@hotmail.co.uk

 

10. Cookies

Our website may use cookies and analytics tools to improve user experience.
You can manage cookie preferences through your browser settings.

 

11. Updates

We may update this Privacy Policy from time to time.
The latest version will always be available on our website.

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