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Last updated: 24/02/26
 

Class Bookings
 

All class bookings are non-refundable within 48 hours of the scheduled event.
 

If you cancel more than 48 hours before the class start time, you may:

• Transfer your booking to another available date, or

• Receive a credit to use toward a future class
   

Refunds will not be issued for cancellations made within 48 hours of the event.
 

Failure to attend a booked class (“no-show”) will result in the booking being forfeited.


 

Instructor Training & Licence Fees
 

Instructor training and licence fees are non-refundable unless the event is cancelled by GLOZEN.
 

If GLOZEN cancels a training event, you will be offered:

• A full refund, or

• A transfer to a future training date
  
  
   

Event Cancellation by GLOZEN

If a class or event is cancelled by GLOZEN for any reason (including low attendance, instructor illness, or unforeseen circumstances), you will be offered:

• A full refund, or

• A transfer to a future session
   

Exceptional Circumstances

Refund requests outside the standard policy (e.g. medical emergencies) may be considered at our discretion.


 

How to Request a Cancellation

All cancellation requests must be submitted via email to:
nathangibbons1@hotmail.co.uk
 

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